Patient Reviews

5 out of 5 stars
We feel very honored and touched that so many of our patients are willing to speak so highly of us. We’d love to hear your feedback too!

Hearing aids have changed my life...particularly in crowds now I can hear better. Before that it was just a bunch of noise and I couldn't really identify words. Also in groups I can hear a lot better and in church I can hear the minister now


Top Notch Service From buying hearing aids, getting adjustments made, questions answered and servicing, I have always had a pleasant experience dealing with Hawkins Hearing. Wish every business would be this wonderful. They are a true pleasure!


Had no idea what I was missing w/o hearing aids Go in for hearing aids....come out with hearing. go in for an adjustment....come out with an adjustment.....what more do you want?


EXTREMELY SATISFIED Carol is always pleasant, helpful, and highly skilled. It's a pleasure to know her and to do business with her. I also love having the convenience of scheduling appointments online!


Always exceed my expectations! Carol and her staff are wonderful and efficient. It is always a pleasure to be helped by them. The office is spotless and bright, the receptionist is friendly and helpful. As a Solon resident it is also convenient to have my hearing needs met locally.


First visit We were welcomed, promptly attended to, clearly explained to and professionally advised. Looking forward to the follow-up visit.


No pressure, professional and informative I didn't know what to expect and was pleasantly surprised. She was very knowledgeable and accommodating.


Another great experience! Carol is a true professional. She was able to find my problem quickly and offer a solution. Thank you Carol for seeing me timely and fixing my problem!


Could Not Be Easier to Use! Dr. Carol is caring and helpful. The ease of online appointments is just one of the many ways she and her receptionist make a visit there patient friendly.


Great Service I went to get the free hearing screening. I was expecting to get taken advantage of and be forced into getting the more expensive hearing test. I was completely wrong. They were efficient and professional. I could not have been happier with the service.


Outstanding customer service! We took advantage of a free hearing screening. We were treated extremely professionally, despite there being no cost. Knowledgeable, helpful, caring. Highly recommended!


Dr. Carol is always wonderful to work with. She's always able to correct any problems I may have. She's professional and has a great sense of humor. I've been seeing her since 2003 and I'm glad she's younger than me so that I don't lose a great doc and friend.


Great job. Super service. Carol is always looking out for my best interests as her customer. Highly recommend. I have worked with Hawkins since 2008.


Excellent service! The title says it all! Top notch facility and great people. Would recommend them always! Plan on using them in the future.


I work in retail and I can hear the customers a lot better than I could before.


Why I ever waited to get hearing aids! I hesitated going for hearing aids. However, a few moments with Dr. Carol Hawkins was all I needed to know I was in good hands. Extremely professional. Unlike other medical offices, you aren't a number...Carol was extremely patient to be sure that I was satisfied and that my audio adjustment were just correct.


A very Good Experience. Everything about my visit was extremely positive. The receptionist was friendly and helpful. Dr. Hawkins was a pleasure to talk to, and very informative without being pushy. I would highly recommend Hawkins Hearing Center. I don't think you will be disappointed.


Excellent Experience. I highly recommend Hawkins Hearing Center. This was my first experience with hearing aids and Carol zeroed in very quickly on what would work best for me. I was looking for an audiologist with experience and knowledge and she certainly fills the bill.


Hawkins Hearing Center - The Friendly Professionals. I recently have had my first appointment with Carol Hawkins and came away very impressed with her friendly professionalism. She fully explained every step of the testing & review of the results. She helped me pick the hearing aids that will best fit my life style without any type of sales pressure. I highly recommend Hawkins Hearing Center and Carol Hawkins to anyone with needs for testing and hearing aids.


Excellent Customer Service! Carol Hawkins is an experienced professional as well as a kind and compassionate person. She truly cares about your individual hearing needs and goes the extra mile to ensure your satisfaction. Her office is bright and cheerful and her staff is warm and welcoming. I highly recommend Hawkins Hearing for all of your audiological needs


Excellent service in a friendly environment. Carol is is an excellent person with whom to work. She is extremely knowledgable, listens carefullly to a client's needs and provides outstandingly prompt and thorough service. I have been using hearing aids for more than 20 years and this is by far the best hearing specialist I have ever had. She genuinely cares about doing the best possible job to improve a client's hearing. I give her my highest possible recommendation.


Very Helpful and Understanding. Did a through test and explained what was going on with my hearing and what will be needed but didn't get pushy about any device, explained pros and cons about each one. Highly recommend.


Five star service. In an age of poor customer service, Hawkins goes above and beyond in helping their patients with quality products and service. I will be a long time patient of Hawkins Hearing Center!


Dead Hearing Aid Fixed. Hawkins Hearing is always a pleasant place to do business. On Friday my hearing aid went dead. An new battery did not fix the problem. I went in the same day and Dr. Hawkins fixed the problem in 2 minutes and I was connected with the world again. I only hear in one ear, so this level of service is very important to me.


A New Start. Having "denied" that I needed help for so long, there was no embarrassment or shame; in fact, Carol seemed to understand my hesitancy to visit her and to acknowledge that I needed a hearing device. She also helped me get set up in a cost-effective, yet successful device. I am looking forward to seeing how this changes the world around me!


A Great Experience. I had a great experience last Tuesday, July 28, at Hawkins Hearing Center. The professionalism exhibited by Carol went beyond my expectations. She spent a great deal of time testing and fitting me with a "trial" hearing device. I would have no qualms recommending Carol and the Hawkins Hearing Center.


Easy Scheduling. It is so easy to schedule an appointment online. I never have to wait when I arrive either. Carol is friendly, very knowledgeable, and efficient. My hearing aid works great!


Hawkins Hearing always great. Have received great and timely care every appointment I've had with Hawkins. From the front desk on everyone is always kind and helpfull. Will definitely continue to use them for all of my hearing needs.


I recently visited Hawkins Hearing Center to have the tubes changed on my hearing aids. As usual, a very pleasant experience. Work was done while I enjoyed a cup of coffee.

Art R.

Carol Hawkins is the best audiologist and friendliest service provider I have ever encountered. She is talented, creative, flexible, understanding, exceedingly intelligent and patient.

Lynn S.

I hear good things about Hawkins Hearing CenterI recently visited Hawkins Hearing Center, one of many visits over the past few years. I was treated like family. Carol is a true professional, and very outgoing. Her services are quick and efficient. I would gladly reccomend Hawkins Hearing Center to anyone needing a hearing test, new hearing aids or repairs. Her Solon Square office is easy to get to, with plenty of parking right outside the door. Best of all - there is no pressure to purchase any service or product you don't need.


Great service! Nice people! Dr. Carol and the staff are always helpful and make themselves available for emergency repairs, wax removal etc even when not convenient for them. They understand how important good, caring service is to the patients and their families. Booking through the internet is easy and effective and doesn't leave you dangling til office hours to make plans.


Hawkins Hearing - A GREAT EXPERIENCE!!! I recently had the pleasure of having Dr. Hawkins test my hearing and fit my hearing aids. She provided a high level of professionalism and was genuinely interested in my hearing - rather than selling me something I didn't need. I was impressed from the moment I spoke with Dr. Hawkins on the phone, and she didn't disappoint me when I came in for my first visit. Her office was convenient and well equipped. If you have anything you need related to your hearing, I highly recommend Hawkins Hearing Center.


Dr Hawkins is 100% professional, very friendly, and gets the job done. I recently had my hearing re-checked and my current hearing aids cleaned and adjusted. Now I hear better than ever. You won't go wrong at Hawkins.

John B.

Very professional, took the time to answer all my questions. No pressure sales. Great staff. I will recommend this to anyone who needs a hearing test.


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